Talk to a real person on live chat, call the line, or find your answer below.
Call Us
(832) 712-9185
Mon-Fri, 9 AM to 6 PM CT for anything project related.
Emergency Support
(832) 712-9185
Production down? Call and say "emergency". These jump the line, day or night.
Book a Meeting
Pick a time
Schedule a scoping call, project check-in, or proposal review.
Email Support
support@arigoldsoftware.com
Direct line to the support inbox. Replies within 2 business hours.
Contact Form
Send a message
Not urgent? Write it up and we respond within 2 business hours.
Click Live Chat, tell us your name, email, and what you need, and you enter the queue. We show your place in line and an estimated wait time, and we take chats strictly in order. Keep the tab open and a team member will connect with you live.
Your production app is down, customers cannot check out or log in, data looks wrong, or a launch is blocked. Call (832) 712-9185 and say "emergency". For everything else, live chat or the contact form is the fastest route.
Live chat is answered in queue order while we are online, usually within minutes. Emails to support@arigoldsoftware.com and contact form messages get a reply within 2 business hours. Emergency calls are picked up first, day or night.
Log in and open your dashboard. Every project shows milestones, tasks, files, invoices, and messages in one place. If something looks off, start a live chat and pick "My project" as the topic.
Projects start with a deposit, then bill by milestone or on the plan in your proposal. Invoices are payable online from your dashboard. For billing questions, start a live chat and pick "Billing & invoices".
Yes, that is BuildGuard. Submit your repo or deployed app for an approval-first audit and rescue plan at /buildguard. If it is actively broken in production, use the emergency line instead.
No. Guests can chat with just a name and email. If you are logged in, we connect the chat to your account automatically so we have your project context.