Terms of Service

Ari Gold Software Developers provides professional software development services including custom web application development, licensed template deployment, client project management, and related consulting services.

Our client portal provides tools for project tracking, milestone management, document sharing, invoicing, video conferencing, and direct communication with our team. Access to the portal is granted upon entering a project agreement with us.

We reserve the right to modify, suspend, or discontinue any feature of the platform at any time with reasonable notice to active clients.

To access the client portal, you must register with a valid email address and create a secure password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized use of your account prior to notification.

Accounts are provisioned for individual use. You may not share credentials with other individuals or organizations without our prior written consent. We may suspend accounts that show evidence of unauthorized sharing.

Custom development: All custom code, designs, and deliverables created specifically for your project become your sole property upon receipt of full and final payment as agreed in your project contract.

Template-based work: When your project is built on or derived from our proprietary template systems, you receive a perpetual, non-transferable license to use that template within your application. The underlying template architecture, component structure, and design system remain the intellectual property of Ari Gold Software Developers. You may not resell, sublicense, or redistribute the template code as a standalone product.

Platform & tooling: The Ari Gold client portal, internal tooling, AI systems, and workflow automations are proprietary and are not transferred to clients. You are granted a limited license to use these tools for the duration of your active project engagement.

Client content: Any content, data, logos, copy, or materials you provide to us remain your property. You grant us a limited license to use that content solely for the purpose of delivering your project.

All payment schedules are established in writing in your project agreement before work begins. Standard engagements follow a milestone-based payment structure: a deposit is required to begin work, with subsequent payments tied to defined project milestones.

Payments are processed securely through our payment processor. By submitting a payment, you agree to our payment processor's terms in addition to ours. We do not store payment card details on our servers.

Delivery of source code and final project files is contingent upon receipt of full payment as agreed. Work may be paused on accounts with outstanding balances. Overdue balances may be subject to a late fee as specified in your project agreement.

All sales are final unless otherwise agreed in writing. Refunds, if applicable, are governed by the terms outlined in your individual project agreement.

We treat all client information, business requirements, proprietary processes, and technical specifications as strictly confidential. We will not disclose your confidential information to any third party without your prior written consent, except as required by law or as necessary to deliver services through our trusted service providers (see Section 9).

You agree to maintain the confidentiality of any non-public information about our processes, pricing, internal tooling, or methodologies that you may access during our engagement.

These confidentiality obligations survive the termination of your agreement with us.

Our platform includes built-in video conferencing. By joining a meeting room, you consent to the processing of your audio and video data for the purpose of facilitating the meeting.

Meetings may be recorded at the discretion of the meeting organizer. You will be notified when a recording is in progress. Recordings are stored securely in encrypted cloud storage and are accessible only to authorized parties to the meeting.

You must not record meetings using unauthorized third-party tools without the consent of all participants. You are responsible for your conduct during video meetings and must not share meeting room links with unauthorized parties.

You agree not to use our platform or services to:

• Violate any applicable law, regulation, or third-party rights
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other user accounts
• Interfere with or disrupt the integrity or performance of the platform
• Use the platform for any unlawful or fraudulent purpose
• Harvest or scrape data from the platform using automated means

We reserve the right to suspend or terminate access for any account that violates these acceptable use guidelines.

Post-launch support and maintenance terms are defined in your individual project agreement. Clients on active maintenance plans receive priority bug fixes, security patches, and dependency updates as defined in their plan.

Template license holders receive access to template updates for the duration of their active license period. Updates are delivered at our discretion and are not guaranteed on any specific timeline.

Support requests are handled through the client portal. Response times are defined in your project or maintenance agreement.

To deliver our platform, we work with carefully selected third-party service providers covering areas including database and authentication infrastructure, payment processing, video conferencing, transactional email, bot prevention, and AI-assisted features. By using our services, you acknowledge that your data may be processed by these providers as necessary to operate the platform.

Each provider is bound by data processing agreements and is selected based on industry-standard security and privacy practices. A functional description of each category of provider and the data they handle is available in our Privacy Policy.

To the maximum extent permitted by law, Ari Gold Software Developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of data, arising out of or in connection with your use of our services.

Our total liability for any claim arising out of or related to these terms or our services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

We do not warrant that our platform will be uninterrupted, error-free, or completely secure. We will make commercially reasonable efforts to maintain availability and security.

Either party may terminate a project agreement in accordance with the termination provisions outlined in that agreement. Upon termination, your access to the client portal will be maintained for a reasonable period to allow export of your data, after which the account may be deactivated.

We reserve the right to terminate or suspend access to the platform immediately for violations of these Terms of Service, without prior notice or liability.

These Terms of Service are governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these terms shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or the courts of competent jurisdiction.

We may update these Terms of Service from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify active clients via email. Your continued use of the platform after changes are posted constitutes your acceptance of the updated terms.