Privacy Policy

We use the information we collect for the following purposes:

• To create and manage your account and authenticate your sessions
• To deliver, manage, and communicate about your software project
• To send transactional emails regarding project updates, milestones, and invoices
• To process payments and maintain billing records
• To facilitate video meetings and, where applicable, store meeting recordings
• To respond to contact inquiries and support requests
• To improve the reliability and performance of our platform
• To comply with legal obligations

We do not sell your personal information. We do not use your data for advertising or behavioral tracking. We do not share your information with third parties for their own marketing purposes.

Our website and client portal use a small number of cookies and similar technologies. Here is exactly what we use and why:

We do not use advertising cookies, third-party tracking pixels, or any behavioral analytics tools. There are no marketing or profiling cookies on this site.

We work with carefully selected, industry-standard service providers to operate our platform. These providers process personal data only on our behalf and only as necessary to perform their specific function:

• Database & authentication infrastructure — stores user accounts and project data, encrypted at rest and in transit
• Payment processing — handles all payment card transactions; we never see or store your card details
• Video conferencing infrastructure — processes audio and video streams during meetings; recordings are stored in our own encrypted storage
• Email delivery — sends transactional emails such as project updates, invoices, and notifications
• Bot prevention — verifies that account registrations are submitted by humans
• AI processing — powers AI-assisted features; content submitted to AI tools is processed only to generate the requested output and is not used to train models

We do not share your information with any parties beyond what is required to deliver our services. All providers are bound by data processing agreements and meet industry-standard security requirements.

We implement industry-standard security measures across our platform:

• All data is encrypted in transit using HTTPS/TLS
• Data at rest is encrypted at the infrastructure level
• Sensitive credentials are stored using strong encryption
• Access controls ensure users can only access their own data
• Administrative database access is restricted exclusively to server-side code
• Authentication tokens are managed via secure, httpOnly cookies

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect unauthorized access to your account, please contact us immediately.

We retain your data for as long as necessary to deliver our services and fulfill legal obligations:

• Account data: Retained for the duration of your account and a reasonable period after closure
• Project records and communications: Retained for the life of the project plus a standard business records period
• Payment records: Retained as required by applicable financial regulations
• Meeting recordings: Retained until deleted by you or an authorized administrator
• Contact inquiries: Retained until resolved and for a reasonable period thereafter

You may request deletion of your data at any time. Some data may be retained longer where required by law or legitimate business interest.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal retention obligations
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to certain types of processing of your data
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us through our contact page. We will respond to verified requests within a reasonable timeframe.

Our services are intended for business use by adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will delete it promptly.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify active users directly. We encourage you to review this policy periodically.